Our Mission

Making professional counseling accessible and convenient – so anyone who experiences life’s challenges can get help anytime, anywhere.


This page offers transparency and clarity in how billing and insurance is done with National Deaf Therapy. We acknowledge and are fully aware about community members using Medicare to get support they need; unfortunately, at this time, medicare only accepts specific licensure and providers. In the meantime, we will focus on expanding our team with providers that can provide services to medicare clients. Since having access to deaf licensed mental health therapists is important, we offer sliding scales and various payment options. If you have any questions regarding billing process and insurance, feel free to contact us.

Contact Us With Your Billing Questions

Billing & Insurance made simple.

Frequently Asked Questions

How can I use my insurance?

Our licensed providers are preferred & in-network with most major insurance plans. We will collect your insurance information when you become a client. Check your insurance coverage details to see if your plan provides for therapy sessions.

Do you accept Medicaid or Medicare?

At this time we do not accept Medicare. In some states, we may accept Medicaid.

What forms of payment do you accept?

We accept Visa, Mastercard and American express. Contact our office for more information about cash payments.

Can I use insurance for Support Circles or Community Training?

In most cases, insurance only covers therapy sessions. Support circles and community training is usually paid out of pocket.

I don't have insurance coverage, can I pay for sessions out of pocket?

Yes, we accept payment for sessions out of pocket. You may pay with Visa, Mastercard or American Express. Contact us for cash payments.

Not sure if you're covered? What to ask your insurance provider
  • What are my behavioral health benefits? Are they subject to a deductible?
  • How much of my deductible has been met?
  • Will I owe a coinsurance?
  • Will I owe a copay at each visit?
  • What is my Max Out of Pocket (MOP)?
  • How much of my MOP has been met?
  • Is there a limit to the number of sessions?
  • Do I need an authorization number prior to seeing a provider?
  • Is the provider I want to see in-network?
  • Does my benefit covers telemental health?
What to do if we are not licensed in your state

[accordion_inner] [/accordion_inner] [accordion-item_inner title=”Transcript”] [/accordion-item_inner]

Coming Soon

Insurance Disclaimer

get in touch with us

Clients are ultimately responsible for understanding their own insurance coverage. National Deaf Therapy can only provide clients with the benefit information we are given by their insurance company representatives. If this information is incorrect, National Deaf Therapy is not liable.Clients are responsible for all amounts due which are not covered by their insurance.

Fee Policies

National Deaf Therapy Mental Health group practice is what is generally called fee-for-service and payment in full is expected at the day of the appointment. All major credit cards accepted for payment online. Reduced fee services are available on a limited basis and depending on each therapist. If paying full price for therapy presents a hardship for you, please contact us to discuss arrangements with your assigned therapist.

National Deaf Therapy are not on all insurance panels, you may be able to seek reimbursement for a portion of your fees from your insurance company as an out-of-network provider. As insurance policies vary widely, particularly in the coverage of mental health services, you should contact your insurance company to determine if you are eligible for any reimbursement. If so, we can provide the documentation you need.